Notes on inquiries

Please contact us after accepting the following.

●The problem is limited to consultation about our products.
 We do not respond to content and advertising e-mails other than products.

●Depending on the content of the inquiry, we may not all respond to protect our company's information and        company information of other companies.   

●The information provided may be disclosed to our affiliates and related departments in order to properly          answer questions.

●A reply may be sent by someone other than the person who originally responded, but please understand.

●Please also read our privacy policy.

 

Check response time zone 9:15 to 12:00 on weekdays 13:00 to 18:00

(except Saturdays, Sundays, public holidays, New Year holidays and summer holidays)

Please click here to check the inquiry screen.

Our personal information protection policy

KuraboInternational Privacy Policy (Personal Information Protection Policy)

 

The company recognizes the importance of protecting personal information and protects
personal information in accordance with the following policies.

  •  
  • 1.About the acquisition of personal informationWe will obtain personal information in a legal and fair manner.
  • 2. About the use of personal information.
    • (1)We use personal information only when necessary to conduct business within the scope of the use          specified at the time of the acquisition.           
    • (2) When using personal information with a third party or entrusting the processing of personal information to a third party, the company has entered into an agreement with the third party to process personal information. And will do proper supervision.
  • 3.About personal information provided by third parties We do not provide personal information to third parties without the prior consent of the individual identified by the personal information, except in accordance with applicable laws and regulations.
  • 4.About the management of personal information
    • (1)We will establish a person responsible for personal information management and strive to manage it securely.
    • (2)We will take appropriate information security measures to prevent unauthorized access, computer viruses, etc., to prevent loss, destruction, tampering and disclosure of personal information.
  • 5.Disclosure, correction, deletion, addition, suspension, deletion, etc. of personal information
    The company has confirmed that the person identified by the personal information has the right to request disclosure, correction, deletion, addition, suspension of use, deletion of the person's personal information, if necessary, we will respond promptly within reasonable limits according to relevant laws and regulations.

Date of establishment July 1, 2010

Kurabo International Co., Ltd.

Representative director

Atuhiko Nishizawa

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